Frequently Asked Questions

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Frequently Asked Questions by the Community

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Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.[/vc_column_text][vc_toggle title=”How do I activate my account?” style=”round_outline” color=”Default” size=”md” open=”true”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”My Activation Key is not working. How do I get it to work?” style=”default” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”I lost my activation key. How do I get a new one?” style=”default” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”My membership just ended. How do I get it to work again?” style=”default” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][/vc_column][/vc_row][vc_row][vc_column width=”1/1″][vc_separator color=”grey” align=”align_center”][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_toggle title=”How do I upgrade my account?” style=”square_outline” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”My account just got blocked. How do I regain access to my account?” style=”square_outline” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”Can I use multiple account but share the same files?” style=”square_outline” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”I cannot login to my account. How do I know that the email I am using is verified or not?” style=”square_outline” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][vc_toggle title=”How can I change my password?” style=”square_outline” color=”Default” size=”md” open=”false”]Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.[/vc_toggle][/vc_column][vc_column width=”1/2″][vc_toggle title=”How do I pay via Credit Card?” style=”rounded_outline” color=”peacoc” size=”md” open=”false”]Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.[/vc_toggle][vc_toggle title=”The payment form won’t accept my credit card. ” style=”rounded_outline” color=”peacoc” size=”md” open=”false”]Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.[/vc_toggle][vc_toggle title=”My credit card just expired. How do I change/update my credit card account?” style=”rounded_outline” color=”peacoc” size=”md” open=”false”]Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.[/vc_toggle][vc_toggle title=”I just updated my credit card amount and it says “Error could not process your request“.” style=”rounded_outline” color=”peacoc” size=”md” open=”false”]Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.[/vc_toggle][vc_toggle title=”Can I pay with a credit card not under my name?” style=”rounded_outline” color=”peacoc” size=”md” open=”false”]Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt.[/vc_toggle][/vc_column][/vc_row]